Restaurants

Dhanani Group Improves Enrollment for Earned Wage Access Benefit

The QSR franchisee leverages the DailyPay and goHappy integration to enhance awareness and simplify enrollment of earned wage access among their employees.

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Dhanani

Key Result:

Improved enrollment and retention

45%

Enrollment in DailyPay earned wage access program¹

43%

Decrease in turnover among enrolled employees²

Background

The Dhanani Group is a quick-service restaurant (QSR) franchise development group that owns and operates hundreds of QSR franchise locations across the US.  The company is one of the country’s largest QSR franchisees for Burger King Corporation and Popeyes with a growing presence in casual and fine dining starting with La Madeleine restaurants.

With such a large frontline workforce, the Dhanani Group continually seeks innovative solutions to enhance the employee experience and streamline operations. The company uses goHappy for frontline employee engagement and DailyPay for earned wage access, but recently leveraged a new integration to benefit their employees.

The goHappy and DailyPay integration allows employers to send personalized DailyPay links to their employees through automated or prompted text messages via the goHappy tool. This collaboration empowers employers to raise the visibility of DailyPay within their organizations, giving employees choice and flexibility with the pay they've already earned.

Staci Drilling from Dhanani Group shares her experience with the integration.

"goHappy is our primary source of frontline communication. We use it for everything from store closures and recognition to open enrollment and paychecks. It's also more immediate than flyers in the restaurant. We still do those things, of course, but now I can communicate with our 18,000 employees directly. It just goes straight to their phone.

We’ve been working with DailyPay for about 16 months. Their individually tokenized sign-up links are great when someone wants to sign up for DailyPay since it streamlines the process so much and makes sign-up so easy. We were exploring new ways to get these tokenized sign-up links directly to our employees, and we talked briefly about email. We knew that our employees don’t have email addresses or frequently don’t check their emails. I introduced them to goHappy, and the rest is history."
Staci Drilling, Chief People Officer
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Simplifying enrollment flows to improve adoption

Staci explains how Dhanani Group worked with DailyPay and goHappy to improve the enrollment flow.

"What’s clear for me is just how much removing barriers, even if it’s one or two clicks, three or four fields, drives engagement and enrollment. For me, this process also inspires me to think ‘Okay, where are there other places in our world that we can do this for people?’

I was appreciative that both the DailyPay and goHappy teams took an idea and ran with it. For me, being able to spend time focusing on other things while the DailyPay and goHappy teams worked together to build this was huge. I felt very trusting in the fact that these partners were going to work through it. I was happy to be the guinea pig and work through those things because I trust both partners.

My sentiment is that I don’t know, DailyPay and goHappy just worked magic, and it happened.
Staci Drilling, Chief People Officer

The bottom line

In a landscape where frontline employee engagement is challenging, Dhanani Group saw a 45% enrollment result from increased awareness and personalized enrollment links powered by the goHappy and DailyPay partnership.¹ DailyPay’s reporting demonstrates a 43% decrease in turnover among enrolled employees, underscoring the tangible value delivered to Dhanani’s business objectives with this new initiative.²

 

 

¹ DailyPay Client Data, March 2025
² DailyPay User Survey

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