The most effective way to reach your restaurant, hotel, and hospitality staff

Communicate directly with hospitality frontline workers through one-way SMS messaging

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Trusted by restaurants and hotels across North America

Hospitality managers and restaurant leaders across the United States and Canada use  goHappy to engage with their frontline workers and build stronger teams.

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Improve internal communication with hospitality workers

Create a happier and more connected workforce and improve employee retention.

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Employee onboarding

Send onboarding messages and collect feedback. Survey employees at 30, 60, and 90 days, and compare results with industry benchmarks.

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Messaging calendars

Run on autopilot. Schedule messages to employees so you can concentrate on other work.

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Urgent messages

Reach your staff immediately. Quickly send urgent one-off messages during emergencies.

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Information access

Give your employees on-demand access to essential information like schedules, benefits information, PTO balance, and more.

The easiest messaging platform for hospitality teams and deskless workers

Reach every team, regardless of location, and keep them engaged to build a more productive and happier workplace.

Ensure your entire staff receives your messages

Reaching hospitality workers can be a challenge. Company-issued email addresses or messaging apps can be costly, and still many emails and messages go unnoticed. Instead, connect with your frontline staff where they’re most active: on their phones via text message.

  • No need to opt in.
  • Intuitive for managers and employees.
  • Efficient communication workflows that save time.
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Improve employee retention

Retaining hospitality staff is difficult, and turnover is expensive. Strengthen relationships with your hotel and restaurant teams, boost engagement, and cultivate a happier, more loyal workforce.

  • Immediately connect with your frontline.
  • Gather valuable insights.
  • Improve the onboarding process.
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Deliver tailored messages to each team, regardless of their location or size.

goHappy simplifies communication with your global workforce by enabling you to send targeted messages to employees based on location, function, and other key attributes.

  • Send messages to employees at designated locations.
  • Communicate with specific teams such as kitchen managers or housekeeping.
  • Engage staff based on their length of employment.
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An easy and efficient way to connect directly with frontline staff

All the essential tools you need to reach your restaurant and hospitality employees, improve on-site safety, and collect feedback.

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Consistent team communication

Ensure the same message is delivered to each functional group of employees.

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Improve safety and training

Distribute safety tips and training materials to build a safer, more prepared hospitality team.

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Overcome language barriers

Easily translate messages into 115+ languages with one click, promoting a more inclusive workplace.

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Measure employee happiness

Track employee sentiment through real-time engagement surveys to improve workplace morale.

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Targeted messages

Guarantee that messages consistently reach the right employees, regardless of their location or role.

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Scheduled messages

Set up pre-scheduled messages to be sent automatically for employment milestones, birthdays, and holidays.

“We saw a significant decline in New Hire Turnover within the first 90 days.  We experienced great results just by asking for their feedback and making slight adjustments to their onboarding and new hire experience.”

Michelle Zavolta, Chief People Officer, Anthony’s Coal Fired Pizza

“We're excited to be able to put some measurements in front of our teams on how they’re doing, with onboarding and engagement.”

Vanessa Varano, Vice President of Learning and Development, Mac Haik

Frequently Asked Questions

How do I communicate with frontline staff in the hospitality sector?

Our user-friendly, SMS-based platform enables you to get started quickly. Once we have your employee contact information, you can send targeted messages in just a few clicks. See it in action.

I have employee contact information in our current system. How easy is it to add them into goHappy?

We securely integrate with your HRIS or payroll system through an API or SFTP transfer to retrieve employee names, phone numbers, hire dates, and additional data. If an automated connection isn't feasible (this is rare), you can manually upload employee data using a CSV file. Learn more here.

We have employees in multiple locations around the country; how do I segment communication to each location?

You can segment your messages based on location data, team data, hire date, or any other attribute you want to send to goHappy.